Spark Hire Candidate Support

How to resolve an OverConstrainedError

Jason Brown
Jason Brown
  • Updated

The OverConstrainedError can occur if the selected media device can no longer be accessed, either because another application is accessing the media device or there is a problem with the device’s connection to the computer.

How to resolve the OverConstrained issue

  1. Reboot the computer or mobile device.
  2. Check to ensure that no other programs which may be accessing the webcam or microphone are running.
  3. If the webcam and/or microphone are external, unplug it and plug it back in.
  4. If the issue persists, try accessing the assessment using a private browsing or incognito window.

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