If you receive a message about using an unsupported browser or are simply curious about the browsers that are compatible with a Spark Hire one-way video interview, refer to the details below depending on your device and/or operating system.

Supported browsers on Windows or Mac

If you are using a Windows or Mac computer for your Spark Hire one-way video interview, we recommend using the latest version of Google Chrome, though Mozilla Firefox is also compatible.

• You can download the latest version of Google Chrome here. (Recommended)
• You can download the latest version of Mozilla Firefox here.

In order to use the latest version of Google Chrome on Mac, please ensure you are using macOS 13 Ventura or newer.

• You can learn how to check for macOS updates here.

Supported browsers on Android device

If you are using an Android device, we recommend using the latest version of Google Chrome.

If your one-way video interview link keeps opening in another browser on your Android device, here's how to set Chrome as your default browser on an Android device.

Supported browsers on iOS device

If you are using an iOS device, we recommend using the latest version of Safari.

iPad setting

If you're using an iPad, Safari may be set to request the desktop version of the site, which will be detected as incompatible.

To resolve this, go to your device Settings > Safari > Request Desktop Website and toggle this setting off.

Once turned off, please refresh and enter the one-way video interview again.

Unsupported browser error message

If you continue to receive a message about your browser being unsupported, it's likely that your device is opening your one-way video interview in whatever your default browser is. To get around this, you can change your default browser or alternatively, simply copy your one-way video interview link and paste it directly in the address bar of one of the supported browsers above.